Pendleton's Rules(video)
Last reviewed 01/2018
1. The performer speaks first and discusses the positive points raised 2. The performer may then voice criticism of his performance 3. Others may then speak but must first make their positive points 4. Only then may others express their criticisms
Facilitators notice that this pattern of analysis can take a long time to reach problem areas and may polarise opinions so that the facilitator is pushed into the role of policeman or peace-keeper. It is however a very important reminder to be supportive to those learning (all of us) rather than to teach by humiliation, a method preferred by authoritarians who have not learned how to communicate adequately.
See also Agenda-led consultation analysis.
D Pendleton et al, The Consultation: an Approach to Learning and Teaching, 1984